Voice Termination & Origination

Overview

Enterprise-Grade Voice at Global Scale

Minutes Network delivers carrier-grade voice termination and origination services to over 190 countries. Our platform processes millions of minutes annually through verified Tier 1 routes, ensuring crystal-clear call quality and full CLI pass-through on every single call.

A-Z Termination

Complete global coverage with premium routes to every destination. Direct interconnects and Tier 1 carrier partnerships ensure the highest quality termination anywhere in the world.

Unmatchable Pricing

On Jingle-activated routes, we guarantee the lowest termination rates. Our AI-powered LCR engine continuously optimises routing for the best price without compromising quality.

Zero Downtime

Distributed infrastructure ensures uninterrupted service availability. Our geo-redundant network eliminates single points of failure, delivering 99.99% uptime backed by a financially-guaranteed SLA.

Key Features

Why Carriers Choose Our Voice Platform

Every feature has been engineered to deliver uncompromising quality and value for wholesale carriers and enterprise customers alike.

Premium Quality

100% Tier 1 CLI Routing

Every call traverses verified Tier 1 carrier routes with full Calling Line Identification (CLI) pass-through. We never blend traffic across quality tiers or mix premium routes with grey routes. Your CLI is delivered intact to the terminating end, every single time.

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Guaranteed CLI pass-through on all routes with no exceptions

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Zero blending policy - pure Tier 1 routing only

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Continuous route quality verification via MinTest platform

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STIR/SHAKEN compliance for US-bound traffic

Intelligent Routing

AI-Powered Dynamic LCR

Our proprietary Least Cost Routing engine leverages machine learning to dynamically select the optimal route for every call in real time. The system continuously analyses quality metrics, cost data, and network conditions to make split-second routing decisions.

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Real-time route optimisation across carrier partners

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AI-driven quality scoring with sub-second decision latency

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Automatic failover to secondary routes on quality degradation

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Transparent routing logs available via API and portal

Quality Assurance

Real-Time Quality Monitoring

Our MinTest platform conducts continuous automated test calls across all active routes, measuring ASR, ACD, PDD, and CLI delivery rates in real time. Any quality degradation triggers instant alerts and automatic route adjustments before your traffic is affected.

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24/7 automated test call generation across all destinations

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ASR, ACD, PDD, and MOS score tracking per route

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Proactive alerting with configurable quality thresholds

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Detailed quality scorecards and trend analysis dashboards

How It Works

From Origination to Termination

A transparent, efficient process designed for maximum quality and minimum latency.

Connect

Establish SIP interconnection via direct peering, IPX, or public internet. Full support for SIP, H.323, and ISUP with media transcoding capabilities.

Route

Our AI-powered LCR engine selects the optimal Tier 1 route in real time based on destination, quality metrics, cost, and current network conditions.

Deliver

Calls delivered through verified premium routes with full CLI pass-through. Automatic failover if any quality degradation is detected mid-session.

Settle

CDRs processed in real time with full transparency. Instant settlement - no more waiting 30 or 60 days. Complete financial visibility from day one.

Use Cases

Built for Every Voice Need

Whether you are a Tier 1 carrier, an enterprise contact centre, or a growing communications provider, our voice platform adapts to your requirements.

Wholesale Carriers

Access premium A-Z termination with market-leading rates through our telecommunications exchange. Trade minutes with instant settlement and transparent pricing to expand your reach.

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Bulk rate agreements with volume discounts

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Real-time rate sheets via API integration

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Instant settlement

Enterprise Customers

Deploy high-quality voice services for your business communications. From SIP trunking to hosted PBX connectivity, our platform provides enterprise-grade reliability with the flexibility to scale from hundreds to millions of minutes per month.

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SIP trunking with failover and redundancy

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Dedicated account management support

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Custom rate plans tailored to traffic profiles

Contact Centres

Maximise your contact centre performance with crystal-clear voice quality and guaranteed CLI delivery. Our platform ensures your outbound caller ID is always displayed correctly, improving answer rates and customer trust across all markets.

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Guaranteed CLI pass-through for higher answer rates

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High-capacity concurrent call handling

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Real-time call analytics and quality dashboards

NCLI Routing

For customers prioritising cost over caller ID delivery, our NCLI routes offer competitive rates across all major A-Z destinations. Fully separated from Tier 1 CLI traffic, ideal for high-volume campaigns and automated diallers.

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Cost-effective rates across all major destinations

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Fully segregated from Tier 1 CLI traffic

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High-capacity concurrent call support

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Real-time CDR reporting and instant settlement

Compatibility

Works with All Industry Protocols

Our Mintech Flexible Connect (MFC) technology ensures seamless integration with any telecommunications infrastructure, regardless of protocol or vendor.

Signalling Protocols

Full support for SIP (RFC 3261), SIP-I, SIP-T, H.323, ISUP/ISDN, SS7, and SIGTRAN. Our media gateways handle protocol translation transparently, so you can interconnect regardless of your existing infrastructure.

Codec Support

Support for all major voice codecs including G.711 (a-law/u-law), G.729, G.722, G.726, AMR, AMR-WB, OPUS, and iLBC. Real-time transcoding between codecs with minimal latency for cross-network interoperability.

Security & Encryption

TLS/SRTP encryption for all SIP signalling and media streams. IPsec VPN tunnel support for dedicated interconnections. Full STIR/SHAKEN attestation for US traffic and regulatory compliance worldwide.

Flexible Connectivity

Connect via public internet, private MPLS, IPX, or dedicated cross-connects at major carrier-neutral data centres globally. We support both IPv4 and IPv6 with dual-stack configurations available.

Pricing

Transparent, Market-Beating Rates

Our pricing philosophy is simple: deliver the highest quality at the lowest cost. Our platform eliminates middlemen and reduces operational overhead, passing savings directly to you.

Pay-As-You-Go

No minimum commitments or long-term contracts. Pay only for what you use with per-second billing and real-time balance tracking.

Volume Commitments

Unlock deeper discounts with monthly volume commitments. The more you commit, the lower your rate. Custom tiers for carriers over 10M minutes per month.

Price Match Promise

Found a lower rate on a Jingle-activated route? We will match or beat it on the same destination and quality tier.

Service Level Agreement

Backed by Ironclad SLAs

We stand behind our service with financially-backed guarantees that give you confidence in every minute terminated through our network.

99.99%

Platform Uptime

Guaranteed uptime backed by financial credits. Our distributed infrastructure eliminates single points of failure.

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Post-Dial Delay

Maximum PDD guarantee across all Tier 1 routes. Faster call setup means better customer experience and higher ASR.

100%

CLI Delivery

Full CLI pass-through guaranteed on every route. Your calling line identity is preserved from origination to termination.

24/7

NOC Support

Round-the-clock Network Operations Centre staffed by experienced telecom engineers. International account management included.

FAQ

Frequently Asked Questions

Everything you need to know about our voice termination and origination services.

Tier 1 CLI routing means your calls are delivered exclusively through direct interconnects with the terminating carrier, ensuring the highest possible call quality and that your Calling Line Identification (CLI) - the caller's phone number - is passed through and displayed correctly on the recipient's device. We never blend traffic with lower-quality grey or SIM box routes.

On Jingle-activated routes, if you receive a lower rate offer from any competing carrier for the same destination and route quality tier, share the offer with your account manager. We will match or beat that rate. This applies to all Jingle-enabled A-Z destinations and is subject to route availability and quality verification.

We support all standardized industry protocols including SIP (UDP/TCP/TLS), SIP-I, SIP-T, H.323, ISUP, SS7, and SIGTRAN. Our Mintech Flexible Connect (MFC) technology handles protocol translation seamlessly, so you can interconnect with whatever equipment you currently have in your network.

After signing up and completing interconnection testing, most carriers are live and sending traffic within 24-48 hours. We provide pre-configured SIP profiles for all major softswitch platforms and our technical team assists with every step of the integration process.

Every CDR is recorded in real time, providing immutable, transparent records for both parties. Settlement happens instantly rather than the traditional 30-60 day payment cycle. This eliminates disputes, reduces financial risk, and improves cash flow for all participants.

Yes. In addition to termination, we provide voice origination services with local, national, and toll-free numbers in 100+ countries. Inbound calls can be delivered to your SIP endpoint, PSTN number, or through our CPaaS APIs for programmatic call handling and IVR workflows.

Every route is monitored 24/7 with real-time metrics including ASR (Answer Seizure Ratio), ACD (Average Call Duration), PDD (Post Dial Delay), and MOS (Mean Opinion Score). Our MinTest platform runs automated test calls across all destinations, and you receive instant alerts if any quality threshold is breached. Full analytics dashboards are available in your portal.

Our AI-powered routing engine detects quality degradation in real time and automatically reroutes traffic to backup Tier 1 paths within seconds - no manual intervention required. You are notified immediately, and the degraded route is placed under monitoring until performance is restored. This ensures your traffic quality never drops below your defined thresholds.

Ready to Experience Premium Voice Termination?

Join carriers already benefiting from our Tier 1 routes, market-beating prices, and instant settlement. Get started in under 48 hours.

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