Carrier interconnect & hub serviceCarrier interconnection solutions: one interconnect to many carriers.
The Telecom Exchange reimagined
Our carrier interconnect hub eliminates the complexity of managing hundreds of bilateral agreements. Connect once, reach everywhere, with transparent pricing, quality monitoring, and instant settlement.
Multi-carrier hub
A centralised exchange connecting carriers across 190+ countries. Trade voice, SMS, and data through a single integration point with standardised agreements.
Instant settlement
Instant settlement eliminates 30-60 day payment cycles. Every CDR is hashed, verified, and settled in real time, dramatically reducing disputes and improving cash flow.
Traffic analytics
Real-time visibility into traffic flows, quality metrics, margin analysis, and route performance. Customisable dashboards help you optimise routing and monitor SLA compliance.
Interconnect through PacketExchange.
Connected at checkout
Connect a route and its credentials exist at once. Add the next destination by connecting another route over the same trunk.
Introductions
Meet on the floor, trade before you leave: one scan connects two carriers on the exchange, with each other's routes and rates on screen.
Both sides anonymous
Buyers compare routes, not carriers, and sellers see buyers only by pseudonym. Every trade, credential and payment runs through the exchange.
Carrier interconnection without a contract cycle.
The usual interconnect needs a contract, a credit check and an IP exchange for every new partner. On PacketExchange a free account and a prepaid balance replace all three: connect a route and its SIP credentials or IP authorisation are issued with the purchase, and every further destination is another route over the same trunk. Sellers reach every buyer with one listing, paid from prepaid balances.
Meeting a carrier in person? One scan of an introduction code connects two members on the exchange, with each other's routes and rates on screen.
Automated interconnection process
Traditional carrier interconnection takes weeks of technical coordination and legal negotiation. Our automated process gets you connected and trading traffic in as little as 24 hours.
- Self-service onboarding portal with automated technical validation
- Standardised interconnect agreements: sign once, access all partners
- Automated SIP trunk provisioning with test call verification
- Rate card import/export with automated pricing comparison
- Capacity management with dynamic channel allocation
- Go live in 24 hours with full production traffic capability
Instant settlement
Our proprietary settlement layer transforms how carriers manage inter-operator payments. Every call detail record is cryptographically verified and settled in real time, eliminating disputes, reducing working capital requirements, and accelerating revenue recognition.
- Real-time CDR hashing and mutual verification between counterparties
- Automated payment execution on verified delivery
- Dramatic reduction in billing disputes through immutable audit trails
- Multi-currency support with automatic FX conversion
- Configurable settlement windows: real-time, daily, or weekly
Intelligent traffic routing & management
Optimise your traffic flows with AI-powered routing, real-time quality monitoring, and comprehensive capacity management tools.
AI-powered routing
Machine learning algorithms continuously optimise route selection based on cost, quality, and capacity. Least Cost Routing (LCR), quality-based routing, and margin-optimised routing, all configurable per destination and customer.
Real-time CDR processing
Process millions of CDRs per second with sub-second latency. Real-time mediation, rating, and reconciliation ensure accurate billing from the first call. Configurable CDR formats support ASN.1, CSV, and TAP3.
Rate management
Centralised rate management with automated ingestion, comparison, and publication. Support for A-Z rate decks, prefix-based pricing, time-of-day rates, and volume commitments.
Capacity management
Dynamic capacity allocation with real-time utilisation monitoring, congestion detection, and automatic overflow routing. Set capacity limits per trunk group, destination, or customer with configurable burst policies.
SLA management
Define, monitor, and enforce service level agreements across all interconnects. Track ASR, ACD, PDD, and custom KPIs in real time. Automated SLA breach detection triggers alerts and penalty calculations.
Dispute resolution
Verified CDRs dramatically reduce disputes, but when discrepancies arise, our automated dispute workflow manages the entire lifecycle, from detection through investigation to resolution and financial adjustment.
Carrier-grade quality monitoring
Maintain the highest quality standards across your interconnect portfolio with real-time monitoring, automated testing, and proactive quality management.
- Real-time ASR, ACD, PDD, and MOS monitoring per route and destination
- Automated test call generation with CLI delivery verification
- Voice quality analysis with codec-aware MOS scoring
- Automatic route blacklisting when quality drops below thresholds
- Historical quality trending and capacity forecasting
Multi-protocol support
Our hub supports every major telecom signalling protocol, enabling interconnection with carriers regardless of their technology stack, from modern IP-based networks to legacy TDM infrastructure.
SIP (session initiation protocol)
Full SIP support with RFC 3261 compliance, SIP-I/SIP-T interworking, and SIP over TLS for secure signalling. Support for all major SIP extensions including REFER, SUBSCRIBE/NOTIFY, and MESSAGE.
SS7 (signalling system 7)
Legacy SS7 connectivity via ISUP, TUP, and MAP protocols for interconnection with traditional PSTN switches. M2PA, M2UA, and M3UA support for sigtran-based SS7 over IP transport.
SIGTRAN
Complete SIGTRAN stack supporting SS7 signalling over IP networks. Our media gateways handle the TDM-to-IP conversion with zero quality degradation, enabling seamless interworking between legacy and modern networks.
Codec transcoding
Real-time codec transcoding between G.711, G.729, G.722, AMR, AMR-WB, OPUS, and iLBC. Our DSP farm handles thousands of simultaneous transcoding sessions with sub-millisecond latency.
Media handling
Full media proxy and relay capabilities including DTMF handling (RFC 2833/SIP INFO), T.38 fax relay, SRTP encryption, and comfort noise generation. RTP/RTCP monitoring for real-time quality metrics.
Number portability hub
Centralised number portability database with real-time LNP/MNP dip queries. Support for all major NP protocols including ACQ, NPAC, and bilateral NP agreements. Sub-10ms query response times.
