Skip to content

Bespoke carrier solutions built for your businessCustom carrier solutions: white-label platforms, routing engines and infrastructure.

From custom routing engines to white-label platforms, we engineer telecommunications infrastructure tailored precisely to your operational requirements and growth trajectory.
Bespoke solutions
100%
Bespoke solutions
Platform uptime SLA
99.99%
Platform uptime SLA
NOC support coverage
24/7
NOC support coverage
Countries supported
190+
Countries supported

Custom routing engine development

Our engineers build bespoke routing engines that go far beyond standard LCR tables. We design intelligent, multi-variable routing logic that factors in cost, quality, capacity, regulatory compliance, time-of-day patterns, and real-time carrier performance metrics to deliver optimal call paths every time.

  • Multi-variable routing algorithms with ML-driven optimisation
  • Real-time ASR/ACD monitoring with automatic failover triggers
  • Geo-redundant routing tables with sub-second propagation
  • Custom prefix management and dial-plan engineering
  • Capacity-aware load distribution across carrier trunks
// Custom routing engine configuration
const routeConfig = {
  strategy: "multi-variable",
  factors: ["cost", "quality", "capacity"],
  failover: true,
  geoRedundancy: "active-active",
  monitorInterval: "100ms"
};

White-label telecommunications platform

Launch your own branded telecom platform without the years of development. Our white-label solution gives you a fully customisable, carrier-grade platform with your branding, your domain, and your customer experience, backed by Minutes Network infrastructure.

  • Fully branded customer portals with custom domains and SSL
  • Customisable rate decks, billing cycles, and invoicing templates
  • Role-based access control for your operations team
  • Integrated CDR viewer, quality dashboards, and reporting suite
  • White-label API documentation and developer portal
Two people shaking hands over a boardroom table

Carrier software integration services

Seamlessly integrate Minutes Network capabilities into your existing carrier infrastructure, regardless of your current tech stack, protocols, or legacy systems.

  • API gateway development

    Custom-built API gateways that expose precisely the functionality you need. RESTful, GraphQL, or gRPC: we adapt to your architecture. Includes rate limiting, authentication, versioning, and comprehensive documentation.

  • Middleware development

    Purpose-built middleware layers that bridge the gap between your systems and ours. Message queuing, data transformation, protocol translation, and event-driven architectures designed for telecom-scale throughput.

  • Legacy system integration

    Don't rip and replace: integrate. We specialise in connecting modern cloud infrastructure with legacy SS7, ISDN, and TDM systems. Our adapters handle protocol translation while preserving your existing investment.

  • Custom billing integration

    Integrate our real-time rating engine with your existing billing platform. Support for prepaid, postpaid, and hybrid models with custom rate-sheet management, multi-currency settlement, and automated reconciliation workflows.

  • Custom protocol development

    Need a proprietary signalling protocol or custom SIP extensions? Our protocol engineers design and implement bespoke communication protocols with full SRTP encryption, custom headers, and carrier-specific optimisations.

Migration support

Zero-downtime migration from your current platform to Minutes Network. Includes traffic shadowing, parallel running, automated regression testing, and rollback plans to guarantee a smooth transition with no revenue impact.

Dedicated infrastructure & managed operations

Enterprise-grade managed services that let you focus on growing your business while we handle the infrastructure, monitoring, and operations.

  • Dedicated infrastructure

    Single-tenant infrastructure deployed in your preferred regions. Dedicated SBCs, media gateways, and signalling servers with guaranteed resource allocation: no noisy neighbours, no shared capacity constraints.

    • Single-tenant deployment in your chosen data centres
    • Guaranteed compute, memory, and bandwidth allocation
    • Custom firewall rules and network segmentation
    • Private VLAN peering and direct interconnect options
  • 24/7 NOC support

    Our Network Operations Centre operates round the clock, 365 days a year. Staffed by experienced telecom engineers who proactively monitor your infrastructure and respond to incidents before they impact your traffic.

    • 24/7/365 proactive monitoring and incident response
    • 15-minute SLA for critical incident acknowledgement
    • Dedicated account engineer and escalation contacts
    • Monthly performance reviews and capacity planning

Consulting & compliance services

Navigate the complex landscape of international telecommunications regulation with our expert consulting team.

  • Compliance consulting

    Telecommunications compliance spans hundreds of jurisdictions with constantly evolving regulations. Our compliance consultants help you navigate GDPR, local telecoms licensing, lawful intercept requirements, number portability obligations, and emergency services mandates across every market you operate in.

    • Regulatory landscape analysis for target markets
    • Licensing application support and management
    • GDPR, CCPA, and data protection compliance frameworks
    • Lawful intercept and emergency services architecture
  • Telecom strategy consulting

    Leverage our deep industry expertise to shape your telecommunications strategy. From market entry planning to technology stack decisions, our consultants bring decades of carrier-grade experience to guide your business decisions and technical architecture.

    • Technology stack evaluation and recommendation
    • Market entry strategy and competitive analysis
    • Network architecture design and capacity planning
    • Vendor selection and contract negotiation support

Our engagement process

A proven methodology that delivers custom carrier solutions on time and within scope.

  1. Phase 1

    Discovery & Requirements

    Deep-dive workshops with your technical and business teams to understand your current infrastructure, pain points, growth targets, and regulatory environment. We produce a detailed requirements document and solution architecture.

  2. Phase 2

    Solution Design

    Our architects design a bespoke solution covering network topology, protocol choices, redundancy strategy, integration points, and security model. You receive detailed technical specifications and project timelines.

  3. Phase 3

    Development & Integration

    Agile development sprints with regular demos and feedback cycles. Continuous integration pipelines ensure quality, while staging environments mirror your production setup for realistic testing.

  4. Phase 4

    Testing & Validation

    Comprehensive testing including load testing, failover simulation, security penetration testing, and end-to-end call quality validation. We don't launch until every SLA metric is met in controlled conditions.

  5. Phase 5

    Deployment & Go-Live

    Phased rollout with traffic shadowing, parallel running, and automatic rollback capabilities. Our NOC team monitors the deployment in real time, ensuring zero disruption to your existing services.

  6. Ongoing

    Managed Operations & Optimisation

    Post-launch, our team continues to monitor, optimise, and evolve your solution. Monthly performance reviews, proactive capacity planning, and continuous improvement based on traffic analytics and business feedback.

Frequently asked questions

Common questions about our custom carrier solutions.

What is the typical timeline for a custom carrier integration?
Timelines vary based on complexity. Simple API integrations typically take 2-4 weeks, custom routing engine development runs 6-12 weeks, and full white-label platform deployments are generally 8-16 weeks. We provide detailed project plans during the discovery phase.
Can you integrate with our existing OSS/BSS systems?
Absolutely. We have extensive experience integrating with all major OSS/BSS platforms including Amdocs, Netcracker, CSG, and custom-built systems. Our middleware approach means we can adapt to virtually any data format or protocol your systems use.
Do you support hybrid cloud and on-premise deployments?
Yes. We offer fully cloud-native deployments, on-premise installations, and hybrid architectures. Many carriers prefer a hybrid model where signalling stays on-premise while media processing leverages cloud elasticity. We design around your infrastructure strategy.
What SLAs do you offer for managed services?
Our standard managed services SLA includes 99.99% platform uptime, 15-minute critical incident response, 4-hour resolution for high-priority issues, and 24/7/365 NOC coverage. Custom SLAs with financial penalties are available for enterprise engagements.
How do you handle data sovereignty and compliance across regions?
We maintain data centre presence across multiple regions and can deploy dedicated infrastructure within any jurisdiction. All data flows are designed with sovereignty in mind, CDRs, customer data, and signalling can be confined to specific geographic boundaries per your compliance requirements.

Ready to build your custom solution?

Our carrier engineering team is ready to discuss your requirements and design a bespoke solution that drives your business forward.